RETURNS: A claim must first be made, prior to a full refund. Claims must be made by phone or email within 3 days of receipt of goods. If a product is lost in transit, the Olive Oil Shoppe will replace the product when a trace has been completed.

[Note: Reporting the goods lost on a timely basis within 3 days is essential to us protecting you, the customer.] Products must be returned within 7 days of receipt.

SHIPPING: Our shipping charges are based on standard UPS and US Postal rates where applicable, which are based on package weight, size and distance shipped.

Flat Rate Shipping
Under $30.00	$6.00
$30.00 - $60.00	$9.00
$60.01 - $75.00	$11.00